Terms of Service

Effective date: 2026-07-14
Last updated: 2026-07-14

These Terms ("Terms") govern your use of the inAmber application and any related services ("Service") offered by Amber Labs LLC ("Amber Labs," "we," "us"), a single-member limited liability company organized in Virginia, United States. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

These Terms contain an arbitration agreement and class-action waiver in Section 14. Please read it.

1. The Service

inAmber is a personal photo-memory application. It reads metadata from photos you choose to include, uploads compressed thumbnails, organizes them on a timeline, and — on the Pro plan, which you opt into — enriches them with AI-generated tags. Detailed data handling is described in our Privacy Policy.

2. Eligibility & accounts

inAmber is rated 17+. You must be at least 17 years old to create an account or use the Service. If you are under the age of majority where you live, you may only use the Service with a parent or guardian's permission and supervision.

You agree to provide accurate information at sign-up, to keep your credentials secret, and to notify us promptly at hi@inamber.app if you suspect unauthorized access. You are responsible for activity that occurs under your account.

3. Plans, billing & subscriptions

3.1 What's included in Free vs. Pro

We may add to, remove from, or move features between tiers over time. We will give reasonable notice of material changes that affect what you are already paying for.

3.2 Pricing & auto-renewal

inAmber Pro is an auto-renewable subscription, available as a monthly plan ($4.99/month) or an annual plan ($39.99/year). Prices are in USD and may vary by region and currency. Current prices are always shown in-app before purchase.

Payment is charged to your Apple ID at confirmation of purchase. Your subscription renews automatically at the then-current price unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period. You can manage or cancel your subscription at any time in your Apple ID account settings.

3.3 No payment data goes to us

We do not collect, process, or store your payment card information. All purchases are processed by Apple under your Apple ID. We use RevenueCat, Inc. to verify and manage your subscription status across your devices. On our side we only store the subscription state we receive from Apple/RevenueCat (free vs. pro, plan type, billing events).

3.4 Refunds

Refund requests for in-app purchases are handled solely by Apple under the App Store policies. To request a refund, follow Apple's instructions at support.apple.com/HT204084. Amber Labs cannot process direct refunds for App Store purchases.

3.5 Cancellation & downgrade behavior

If you cancel Pro, or your subscription lapses, Pro-only features stop generating new content at the end of the current period. AI captions, tags, reflections, and other Pro-generated content already created on your account remain accessible and editable — you can view and edit existing AI-generated content while on the Free tier, but we will not generate new AI content until you re-subscribe to Pro. To remove the content entirely, delete the underlying photos or your account.

3.6 Price changes

We may change prices for future billing periods. We will give at least 30 days' notice in-app or by email before a change applies to your subscription, and Apple may require you to consent to a price increase before it takes effect.

3.7 Beta pricing

During invite-only beta periods, Pro may be made available free or at a reduced price for participating users. Standard pricing applies at general availability.

4. Your content

4.1 Ownership

You retain all rights to the photos and information you add to inAmber ("Your Content"). We do not claim ownership of Your Content.

4.2 License you grant us

To operate the Service for you, you grant Amber Labs a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, and process Your Content solely to provide and improve the Service for you. This license ends when you delete the content or your account (subject to the retention windows in our Privacy Policy).

4.3 AI analysis (part of Pro)

inAmber's AI analysis is an integral part of the Pro plan. If you are on the Free plan, your photos are never sent to Google Gemini or any other AI service. When you upgrade to Pro, we show you what AI analysis involves and you affirmatively agree to it as part of subscribing; you then authorize us to transmit photo thumbnails (never your full-resolution originals) and related metadata to Google Gemini for analysis as described in the Privacy Policy. Because AI analysis is part of the Pro service rather than a separate toggle, you stop it by canceling Pro (Profile → Subscription, or your Apple ID settings); future analysis stops, and any insights already generated remain in your account (accessible and editable) unless you delete the underlying photo or your account.

4.4 Your responsibilities

You represent and warrant that:

• You own or have permission to upload Your Content.
• Your Content does not violate any law or third-party right (privacy, publicity, copyright, trademark, contract).
• Your Content does not depict or contain child sexual abuse material (CSAM). We have zero tolerance for CSAM. Suspected CSAM is reported to the National Center for Missing & Exploited Children (NCMEC) as required by US law.

5. Acceptable use

You agree not to:

• Use the Service to store or distribute content that is illegal, infringing, defamatory, or harmful;
• Reverse-engineer, decompile, or attempt to extract our source code, except to the extent applicable law expressly permits;
• Bypass, disable, or interfere with security, rate-limiting, or authentication features;
• Resell, sublicense, or commercially exploit the Service or your account;
• Use automated means (bots, scrapers) to access the Service except via APIs we expressly offer;
• Send us anyone else's photos or personal information without that person's permission.

We may suspend or terminate accounts that violate this section.

6. Our intellectual property

The inAmber name, logo, app, code, design, copy, brand assets, and the Service itself (excluding Your Content and third-party components) are owned by Amber Labs and protected by intellectual-property laws. We grant you a limited, personal, non-transferable, non-exclusive, revocable license to use the app on devices you control, for personal, non-commercial use, subject to these Terms.

All rights not expressly granted are reserved.

7. Feedback

If you send us ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose, without attribution or compensation. (This does not apply to Your Content under Section 4.)

8. Third-party services

The Service depends on third parties (Apple, Supabase, Google, Mapbox, Railway, RevenueCat, Resend). Your use of those services through inAmber is governed by their own terms and privacy policies. We are not responsible for the acts or omissions of those third parties.

Apple's standard Licensed Application End User License Agreement ("Apple EULA") applies to your use of the iOS app in addition to these Terms. Where there is a conflict between the Apple EULA and these Terms, these Terms control to the extent permitted by Apple's App Store policies.

9. Service changes & availability

We are actively developing inAmber. We may add, change, or remove features at any time. We will give reasonable advance notice of material reductions in functionality where feasible.

The Service is provided as available. We do not guarantee uninterrupted operation or that bugs will be fixed in a specific timeframe. We may perform maintenance with or without notice.

10. Termination

10.1 By you

You can stop using the Service or delete your account at any time in Settings → Account → Delete Account. Account deletion behaves as described in the Privacy Policy.

10.2 By us

We may suspend or terminate your access to the Service, with or without notice, if:

• You materially breach these Terms;
• We are required to do so by law;
• Continuing to provide the Service to you would expose us or other users to legal or security risk;
• We discontinue the Service (in which case we will give reasonable notice and a window to export Your Content).

On termination, your right to use the Service ends. Sections that by their nature should survive termination (ownership, disclaimers, limitation of liability, indemnification, dispute resolution) survive.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, AMBER LABS DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

• AI-generated tags, captions, moods, or activity labels are accurate or complete;
• The Service will be uninterrupted, secure, or error-free;
• The Service is suitable as a sole backup for your photos. Always maintain independent backups of any photos that matter to you.

Some jurisdictions do not allow exclusion of certain warranties; in those places, parts of this section may not apply to you.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER AMBER LABS NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.

These limits apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow these limits; in those places, our liability is limited to the smallest amount allowed by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Amber Labs and its affiliates from any third-party claim, loss, or expense (including reasonable attorneys' fees) arising from (a) Your Content, (b) your breach of these Terms, or (c) your violation of any law or third-party right. We will notify you promptly of any such claim and cooperate reasonably in the defense.

14. Dispute resolution

14.1 Informal resolution first

Before filing a formal dispute, please email hi@inamber.app and give us 30 days to resolve it informally.

14.2 Binding arbitration & class-action waiver (US users)

If we cannot resolve a dispute informally, you and Amber Labs agree to resolve the dispute through binding individual arbitration administered by JAMS under its applicable rules, conducted in Richmond, Virginia or remotely. You and Amber Labs each waive the right to a jury trial and to participate in a class action. The arbitrator may award only individual relief.

Opt-out: You may opt out of this arbitration clause by emailing hi@inamber.app within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your account email in the body.

14.3 Carve-outs

Either party may bring an individual action in small-claims court, and either party may seek injunctive relief in court to protect intellectual property.

14.4 EU/UK consumers

If you are a consumer in the EU or UK, nothing in this section deprives you of the protections of mandatory consumer law in your country, including the right to bring a dispute before the courts where you live.

15. Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to its conflict-of-laws rules, except where local consumer law applies.

16. Changes to these Terms

We may update these Terms over time. If we make material changes, we will notify you in-app and by email (if provided) at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree to the updated Terms, stop using the Service and delete your account.

17. Miscellaneous

• Entire agreement: These Terms and the Privacy Policy are the entire agreement between you and Amber Labs about the Service.
• Severability: If any provision is found unenforceable, the rest remains in effect.
• No waiver: Our failure to enforce a provision is not a waiver.
• Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Notices to you: We may notify you in-app, by email, or by posting to inamber.app.
• Notices to us: Send legal notices to hi@inamber.app and to Amber Labs LLC, 8401 Mayland Drive, Suite A, Richmond, VA 23294-4648, USA.
• Export & sanctions: You agree not to use the Service in violation of US export controls or sanctions law.
• Force majeure: Neither party is liable for delays caused by events beyond reasonable control.

18. Contact

• Email: hi@inamber.app
• Mail: Amber Labs LLC, 8401 Mayland Drive, Suite A, Richmond, VA 23294-4648, USA